Andersen Balance System Repair in New Rochelle, CT
We recently completed an Andersen balance system repair in New Rochelle, CT for a homeowner whose windows had become difficult — and in some cases impossible — to operate. Andersen double-hung windows are engineered with a specific balance system designed to counteract the weight of the sash. When this system fails, the sash either refuses to stay up or slams shut, creating a safety risk and everyday frustration. At Prestige Window and Door Repair, we specialize in repairing these intricate systems using precise, brand-specific methods.
The project in New Rochelle involved a set of Andersen tilt-wash windows. The lower sashes were dropping as soon as they were raised, and several pivot shoes had cracked under tension. These symptoms pointed directly to a compromised spring-loaded balance system. We removed the interior stops and carefully took out the sashes to inspect the channel assemblies. In this case, both sides had broken springs and worn out pivot shoes that could no longer support the sash weight evenly.
After diagnosing the problem, we replaced the damaged parts with OEM Andersen balance components. These systems are engineered for exact weight classes, so we calibrated each spring to match the sash load. Using Andersen’s specific tool set, we installed new balance shoes, tensioned the cords, and reset the pivot bars to ensure they rotated freely. A misstep here can lead to misaligned sashes or excess friction — so our attention to detail ensured perfect fit and movement.
The before-and-after difference was immediate. Before the repair of Andersen windows in New Rochelle home dropped without warning and were nearly impossible to hold open. After our work, they moved smoothly and stayed firmly in place at any height. The restored balance system reestablished proper function — no sticking, no slipping, just reliable window performance the way it was originally designed to operate.
While on site, we also completed minor maintenance on other Andersen units, including weatherstrip replacement, sash track cleaning, and crank mechanism inspections. We offer comprehensive window services across New Rochelle, nearby towns in Connecticut, and the surrounding area. Whether it’s a failed balance system or fogged insulated glass, our team is equipped to bring long-term solutions with Andersen-grade precision.
If your Andersen windows are sagging, hard to open, or won’t stay in place, don’t wait. Contact Prestige Window and Door Repair today for expert Andersen balance system repair in New Rochelle, CT. Our team will restore smooth operation and extend the life of your windows with trusted tools and experience.
Need a Window or Door Makeover in Connecticut?
Let our on-site experts handle all your repair and replacement needs!
other services we provide
Door Adjustment
If your doors are sticking, not closing properly or creating drafts, it's time to call Prestige Window Works for our professional door adjustment services.
Kitchen Cabinet Doors Adjustment
Experience the satisfaction of beautifully aligned cabinet doors that enhance both function and visual appeal. Transform your kitchen!
Storm Door Installation and Adjustment
Prestige Window Works ensures that your storm door closes tightly, operates smoothly, and provides the intended level of protection.
Glass Cutting
Need custom-sized glass for your windows, doors, or furniture? Trust Prestige Window Works' glass cutting services for accurate and precise cuts!
Window and Door Mechanism Repair
Faulty mechanisms can cause drafts and energy loss. Our repairs help seal your windows and doors properly, improving insulation and reducing energy costs.