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Rating
4.8
644 reviews
Vitalii
3 weeks ago
I want to share my good experience with Prestige Window Works. This company repaired my rotten door....
I want to share my good experience with Prestige Window Works. This company repaired my rotten door. I called three companies, and Prestige had the best price and the biggest warranty. All the work was done exactly as agreed, no issues at all. Thank you, Prestige Window Works, for your service!
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Elizabeth Adams
3 weeks ago
The repairmen were very clean and they did a great job repairing my sliding doors. They work just li...
The repairmen were very clean and they did a great job repairing my sliding doors. They work just like new.
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Jorge Pereira
3 weeks ago
Wonderful work! Clean and prompt we'll work with them again
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Joseph C
3 weeks ago
These are my go to guys for window repair. My screened in porch from the 50s window broke, didn’t kn...
These are my go to guys for window repair. My screened in porch from the 50s window broke, didn’t know who to call. Found these guys with a local warehouse in New Hyde Park. 10/10
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Louis Kalkines
3 weeks ago
They did a great job. They answered all my questions and were very neat.
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Carol Lucito
3 weeks ago
I had 2 windows that had a broken seal. I struggled finding someone to fix them. Prestige was very p...
I had 2 windows that had a broken seal. I struggled finding someone to fix them. Prestige was very professional from estimation to installation. I'm looking through perfectly clear and clean windows for the first time in over a year! Thank you!
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Joseph Guardonp
3 weeks ago
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Mike Mingione
1 month ago
Alex is always super great to work with, I highly recommend Pella windows 💪
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Kateryna Fedorchenko
1 month ago
We had Marvin windows that started rooting and we was able to use them anymore.Prestige the only com...
We had Marvin windows that started rooting and we was able to use them anymore.Prestige the only company who was able to restore them to the condition when we are able to use it again.Very knowledgeable crew and very clean (the crew took their shoes off when they were entering rooms. Just wanted to say thank you we found you. 🤝🤝🤝.
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tracy TC
2 months ago
This is a very professional company who’s communicated well. They did an excellent job
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Window Glass Replacement in Hawthorne, NY

The before photo was taken at ground level after the window unit was removed from its opening — a flat or near-flat glazed panel in a bronze aluminum frame, lying on a hard surface for servicing. The glass is unrecognizable as a transparent material: heavily yellowed, covered in banded mineral deposits and organic staining, completely opaque across the entire panel face. This is not a dirty window. This is a window whose IGU seal failed years ago and has been accumulating internal contamination ever since. It cannot be cleaned. The glass unit needs replacing.

Prestige Window and Door Repair has been serving wider Westchester County area since 2014. With over 10 years of window glass replacement in Hawthorne, NY and across the region, failed IGU seals in horizontal and near-horizontal glazing applications are one of the most common jobs we handle — and one of the most consistently misunderstood by homeowners who spend time and money trying to clean a problem that exists between the sealed glass panes.

The after photo shows the same frame with new glass installed — protective blue film still on the surface, the sky clearly reflected in the clean glass. The bronze aluminum frame is unchanged. Everything that was sound going in is still sound going out. Only the glass changed.

Foggy Window Glass in Hawthorne, NY — Why It Can’t Be Cleaned

When an insulated glass unit seal fails, atmospheric moisture enters the space between the two glass layers. As the unit heats and cools through daily and seasonal cycles, that moisture condenses on the inner glass faces and deposits mineral compounds — calcium, iron, silicates — directly onto surfaces that are fully enclosed within the sealed unit. The deposits accumulate in layers over months and years. The yellowing and banding visible in the before photo are the result of this process operating over an extended period after seal failure.

The contamination is between the panes. There is no access to it from the outside, no cleaning product that reaches it, and no process that restores a failed IGU seal once the edge bond has broken down. The only correct response is glass unit replacement — removing the failed IGU, preparing the frame channel, and installing a new correctly specified unit.

Horizontal and near-horizontal glazing applications like this Hawthorne unit fail faster than vertical windows for a specific reason: the IGU edge seal is subjected to greater thermal cycling intensity when the glass faces direct sun from above, and to hydrostatic pressure from standing water after rain. Manufacturers’ lifespan estimates for IGU seals are based on vertical installation performance — horizontal units in Westchester County’s climate of hot summers and cold winters typically fail significantly earlier.

Foggy IGU Replacement in Hawthorne, NY — How The Job Was Done

The unit was removed from its roof or wall opening and brought to ground level for servicing — the correct approach for a panel of this size. Working at ground level allows the frame channel to be properly cleaned and measured, the new glass unit to be handled safely, and the installation to be completed with the precision that a horizontal application requires.

The failed glass unit was removed from the bronze aluminum frame channel. The channel was cleaned of old glazing tape and sealant residue, and the frame opening was measured precisely for the replacement unit. For a horizontal application, glass specification matters: the replacement IGU was correctly specified for the load and thermal demands of a near-flat installation — not a standard residential vertical window unit applied to the wrong context.

The new unit was seated in the frame channel with correctly specified glazing tape and sealant for a horizontal application, and the perimeter frame seals were refreshed — the same approach applied in our window recaulking work. Every joint exposed to weather sealed correctly before the unit was reinstalled.

Foggy Window Replacement Serving Hawthorne, White Plains, and Central Westchester

Prestige Window and Door Repair handles foggy and failed IGU glass replacement across Hawthorne, White Plains, Hartsdale, Pleasantville, Valhalla, and Tarrytown. Homeowners searching for foggy window glass replacement Hawthorne, NY, IGU replacement Westchester County, or failed window seal repair near me can reach us at 203.948.4777 for a free on-site estimate.

Related Services and Projects

Window Glass Replacement — full service page covering all IGU types and window styles across CT and Westchester

Glass Cutting — custom and non-standard glass panel sizes for horizontal and specialty glazing applications

Sunroom Window Repair — related horizontal and near-horizontal glass applications with the same IGU failure patterns

Window Recaulking — perimeter seal refresh on all glazing applications as part of a complete glass replacement job

Window and Door Repair in Hawthorne, NY — full location page covering all services in Hawthorne

Double Hung Window Balance Replacement in Sterling Ridge — related window repair project from the same Westchester service area

Foggy Window Glass Replacement in Cos Cob, CT — similar IGU seal failure project from the neighboring Fairfield County area

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Frame Completely Preserved

Bronze aluminum frame untouched throughout. Only the failed glass unit was replaced.

10-Year IGU Warranty

Every insulated glass unit Prestige Window and Door Repair installs in Hawthorne and across Westchester carries a 10-year warranty.

Free Hawthorne Estimate

We assess on-site, confirm the correct glass specification, and give exact pricing before work begins — call 203.948.4777.

View our before and after photos

THE MOST POPULAR QUESTIONS

Can a foggy or yellowed window be cleaned back to clear?
No. The contamination inside a failed IGU is between the sealed glass panes — mineral deposits on the inner glass faces that formed after the edge bond broke down. There is no external cleaning method that reaches it. The only solution is replacing the glass unit. Any product or service claiming to "clean" a fogged IGU from the outside is not addressing the actual problem.
How do I know if my window has a failed IGU seal or just surface dirt?
Surface dirt wipes off. IGU seal failure appears as fogging, haze, yellowing, or mineral staining that is visible between the glass layers and does not change when the exterior surface is cleaned. If the contamination is present after cleaning the outside face of the glass, the seal has failed and the unit needs replacing.
How much does foggy window glass replacement cost in Hawthorne, NY?
Cost depends on the panel size, glass specification, and whether the unit is a standard residential IGU or a specialty horizontal application. We give exact pricing at the free on-site estimate — call 203.948.4777 to schedule.
Why do horizontal windows and skylights get foggy faster than regular windows?
Horizontal glass faces direct UV from above and experiences greater thermal cycling intensity than vertical windows — higher peak temperatures in summer, more direct solar load, and hydrostatic pressure from standing water after rain. The IGU edge seal degrades faster under these conditions. In Westchester County's climate, horizontal glazing installed at the same time as the home's windows will typically fail first.
Do you replace foggy glass in all window types in the Hawthorne and White Plains area?
Yes — double-hung, casement, sliding, awning, fixed, and horizontal or skylight-style panels. We assess the frame condition and glass specification on-site and replace the failed IGU unit correctly for the window type and installation angle. Call 203.948.4777 for a free estimate anywhere in central Westchester County.
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